Long Distance Calling Fees

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I have the $25, 200 min plan from before. This month I got a call from a Florida number who knew my name. I called back multiple times thinking it was a WhatsApp number or something and got no "Long distance changes may apply" message. The number picked up but wasn't talking. It added up to about 15 minutes and I got charges $18 more than usual. Any way Koodo would waive this given the situation?
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Posted 3 years ago

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You will have to call Koodo at *611 from your Koodo phone and speak with a rep. This community isn't for billing issues/account inquiries but more general questions.
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Mayumi, Mobile Master

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Just a note. Koodo's plans doesn't includes international calls. so if you call outside of Canada there will be long distance charges.

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