Login Problem

  • 1
  • Question
  • Updated 5 years ago
  • Answered
When I tried to log in, I had forgotten my login name so I continued to enter my number only to have koodo reply saying that my number was not valid. Any idea what's wrong? And yes, I did type in the right digits.
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Michael Lewis

  • 70 Points

Posted 5 years ago

  • 1
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Chad Burr, Mobile Master

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Have you previously registered for Self Serve???
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You can't use your phone number to log in to your Self Serve account. Give Koodo a call to resolve your Self Serve log in issue.

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