Login password needed, but not by email

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  • Updated 4 years ago
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Hi, I need to access my E-bill but forgot my password to login to Koodo's site. I recently went on a trip and my email account is now blocked because It thinks someone else was accessing my email. Can I get a login password texted to me? Or is there a way other then them sending an email?
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Helen Gottemaker

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Posted 4 years ago

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Daniel Kim, Mobile Master

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I would call 611 (koodo) and explain the issue, since I don't think I've seen an option to have a new password texted to your phone. Once you get your new password, you should write it down somewhere in case you forget it again. :)