Login

  • 1
  • Question
  • Updated 6 months ago
  • Answered
  • (Edited)
I still can't login to view my bill. I've now left koodo over it. I just want to pay my outstanding balance and move on. Everything was linked on my old phone. Now I don't have that phone as an option. Please help
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Ang Bullock

  • 70 Points

Posted 1 year ago

  • 1
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Mayumi, Mobile Master

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When did you left Koodo? You should be able to log into self serve for 90 days after you canceled  your account.

If it's more than 3 month, then you should send a message to Koodo through Facebook.  You can click an icon on bottom of this page.
(Edited)
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David, Mobile Master

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You can log in to the self serve site from your computer with the email & password of your account.
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Laura Morin

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Trying been on hold for over an hour to top off my account, your customer service is a JOKE, I do not want to hear special fucking promotions when I need my phone, takes my valuable time . I have now missed very important medical call thanks to your terrible service . I resent having to listen to the dribble , while waiting to talk to an actual person ! So I will be talking to bell , should have known when found was owned by Telus, worst phine company ever, plus was told would cost me ten bucks wait on hold , nice scam - I just spent 100$ trying to put Time on phone- ridiculous , I am a single parent who bought this phone so be simple , but I see you don't value my support or my time or money "........ Will go on every social media site this weekend to let people know what a joke this company is .....not impressed - still on fucking hold , how much do I need spend make a fucking phone call , wasted all day trying reach KOdooo ..useless
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Laura Morin

  • 80 Points 75 badge 2x thumb
Trying been on hold for over an hour to top off my account, your customer service is a JOKE, I do not want to hear special fucking promotions when I need my phone, takes my valuable time . I have now missed very important medical call thanks to your terrible service . I resent having to listen to the dribble , while waiting to talk to an actual person ! So I will be talking to bell , should have known when found was owned by Telus, worst phine company ever, plus was told would cost me ten bucks wait on hold , nice scam - I just spent 100$ trying to put Time on phone- ridiculous , I am a single parent who bought this phone so be simple , but I see you don't value my support or my time or money "........ Will go on every social media site this weekend to let people know what a joke this company is .....not impressed - still on fucking hold , how much do I need spend make a fucking phone call , wasted all day trying reach KOdooo ..useless
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Laura Morin

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Still waiting , like use my phone today !