log in help pls

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  • Updated 5 years ago
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I know my username and password is correct. why can I still log in or there's an error always?????
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Daichii Lolyn

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Posted 5 years ago

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Marcus Fenix

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Knowing your information is correct and typing it in correctly are 2 different things. What error are you getting?
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Mayumi, Mobile Master

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When you create your Self Service account, the system sent you an e-mail to validate your e-mail to complete/activate the registration. Have you done that?
If you still have a trouble, call Koodo at 1-866-995-6636 or *611 on your Koodo phone. Option 6 for technical support

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