log in help pls

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I know my username and password is correct. why can I still log in or there's an error always?????
Photo of Daichii Lolyn

Daichii Lolyn

  • 70 Points

Posted 5 years ago

  • 1
Photo of Marcus Fenix

Marcus Fenix

  • 15,752 Points 10k badge 2x thumb
Knowing your information is correct and typing it in correctly are 2 different things. What error are you getting?
Photo of Mayumi

Mayumi, Mobile Master

  • 112,888 Points 100k badge 2x thumb
When you create your Self Service account, the system sent you an e-mail to validate your e-mail to complete/activate the registration. Have you done that?
If you still have a trouble, call Koodo at 1-866-995-6636 or *611 on your Koodo phone. Option 6 for technical support

This conversation is no longer open for comments or replies.