locked out

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I've somehow wound up with a phone (LG-A341) that is frozen with the message P U K Blocked and no other options shown . What does it mean , and how do I get back on track ?
Photo of Kirk Dayman

Kirk Dayman

  • 72 Points

Posted 5 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,746 Points 100k badge 2x thumb
If it actually says Blocked and not Locked it means the incorrect PUK has been entered 10 times and the sim card has been permanently deactivated. The only option at this point is to replace the sim card.

This conversation is no longer open for comments or replies.