Locked Phone says enter PUK

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  • Question
  • Updated 3 months ago
  • Answered
Hi i locked my phone accidently now it says add your PUK ..i dont remember it..and i cant call anyone my home phone is not working nor can i use my cell now help please!!!
Photo of Grace Chabot Gauvreau

Posted 3 months ago

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Dennis, Mobile Master

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If it is asking for your PUK code, you need to contact Koodo.

Calling them would be the fastest.  Or you can send them a private message via facebook or twitter.  It will take longer but you wont have to stay stuck on hold
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Paul Deschamps, Mobile Master

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You can try sending Koodo a private message to their FB page and see if they can help you there but ideally you usually need to call customer service *611 from your mobile device to get your PUK code
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TJ Smith

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it was a "photo finish" and the winner is..................

Dennis by 15 milliseconds....... ROFL

On a serious side both this Gents gave you the most honest answer Grace.

Good luck dear.
Thank you im not a phone person i generally break them but thank you all so much i will call customer service when i get my hands on a phone lol :D have a great day you guys ...