Live in Nunavut

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  • Updated 3 years ago
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I would like to order a phone but Koodo don't ship up to Nunavut
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sun

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Posted 5 years ago

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Jonathan I, Mobile Master

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From what I can see on Koodo's coverage map, there is no HSPA or CDMA service at all in Nunavut so even if you could get a phone up there it most likely wouldn't work anyway, unfortunately.
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sun

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We do have cell phone services in Nunavut. The koodo's coverage map you saw is probably not updated.
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Jonathan I, Mobile Master

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Hmm. Good to know. Well there is a disclaimer that coverage areas are approximate but I didn't think it would be that outdated.
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Timo Tuokkola, Mobile Master

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Just because there is cell service available does not mean Koodo has coverage. Koodo's map shows that their only coverage in Nunavut is a small dot of cdma coverage around Iqaluit.
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sun

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Mai, I know because there are lot of people here that deals with Koodos. How do you know I don't live in Iqaluit?
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Ahmad

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Do you live in Iqaluit?
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sun

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does it matter?
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Yannick

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Hi Sun, we are indeed unable to deliver a phone to Nunavut. If you know someone living close to a Koodo store, maybe this person can buy it for you upfront and mail it? You can find on this link the location of our stores: http://koo.do/oR0Tvb. You can also ask our customers leaving in Nunavut how they got their phones, they may be of good advice :) Keep us updated!
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John Aglukark

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B/c of this i paid 6 months of service waiting for a phone i never got, not on phone call in those six months, and now am in collections for late fee with koodo, how fair is that?
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John Aglukark

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And today i tried to pay it and service gave me an hour run around of security questions, and still i cant get a loan for a car and my 3 rd baby coming we just found out and koodo ruined my credit b/c they stole over 500 bucks from me and put me into collections b/c they forced me into not cancelling my contract saying i can still get a phone i never got, i am appauled by koodo's insanity and thank you for screwing up the next few years of my financial situation you guys are ef en great!
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John Aglukark

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Oh and still didnt get to pay my koodo bill cuz costumer service stinks worst than a sewage lagoon
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rikkster, Mobile Master

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John, I think this case warrants further investigation. If you've already paid for six months of service and haven't received a phone during that entire time, I don't think you should be paying anymore money until this matter is resolved. An official Koodo representative will likely chime in and ask that you send them the details of your account to an email address that they'll provide. Hope this all works out for the best.
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Francyne Kodama

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Well, terribly disappointed that there is NO coverage in Nunavut after being told by a sales representative that there was! And, a page on the Koodo website indicated that there WAS coverage. Sent my son from Ontario with his phone and NO coverage whatsoever! I have spent over 1.5 hours on the phone with three different Koodo reps to confirm that information! Hopefully, they have taken my request seriously and made the change to the webpage so no other customer is disappointed!

All four of us are Koodo customers...

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