live chat

  • 1
  • Question
  • Updated 4 months ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: archiving 611

Why can't you have a live chat? It's hard to get in touch with. This alone is a reason to change service
Photo of aubin


  • 70 Points

Posted 2 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

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Two words: facebook messenger.
Photo of canucks4life


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With all the privacy concerns as of late it is a little surprising Koodo is sticking to social media for support.
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Dennis, Mobile Master

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If you think this is enough to change your service, then good luck to where ever you end up.

let us know if you need help porting over to another carrier
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Robert, Mobile Master

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You have your own live chat over here! What can we help you with?
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Jay Rao

  • 60 Points
Hello I need some help. Is it possible to put a seasonal hold on my plan while via self serve?
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Allan, Mobile Master

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Nope, you would have to contact Koodo for that.
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Yusuf Alper

  • 70 Points
I want to remove one of the phone from my account
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You have to call Koodo to cancel a line. *611 from your mobile phone.

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