linking error

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  • Question
  • Updated 5 years ago
  • Answered
when i got my koodo plan i did not use my Driver's License Number as i did not have one... i used 2 other pieces of id... however now to log into my account it is asking for my license number?... please help
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Vidhu Kapur

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Posted 5 years ago

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If I remember correctly it should ask for your license or pin # you don't need to provide both, Hope that helps
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Mayumi, Mobile Master

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Do you mean to log into your self serve account?
You use e-mail address (username ) to log in
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MaX Damage

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Is that to register for the self-serve?
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To register to Selfserve you'll need valid email on
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Timo Tuokkola, Mobile Master

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The id field in koodo's system is labelled as license number regardless of what id number was entered there.

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