link account problem

  • 1
  • Question
  • Updated 6 years ago
  • Answered
I am trying to register for self serve, but my registering wont complete because I cant get through the link account. I don't have another account that I can link to my profile. How do I go about this step?
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Nyawargak Joseph

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Posted 6 years ago

  • 1
Photo of Cast


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Send Koodo an email via the contact us. You'll use your Self Serve info as verification.
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Timo Tuokkola, Mobile Master

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Cast is right. This problem generally happens when your login accidentally got set up as an account manager rather than the owner. Customer service has to fix things on the back end.
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Hi there, here is the direct link to contact us: :)

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