Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636
In the midst of a switch now, and I'm wanting to switch to koodo (from Fido; not interested in a new contract). I go to a Koodo retailer and before I complete the switch, the customer service rep tries a Koodo SIM card in my phone to see if it works, and it doesn't. It recognized that there was a SIM card, but didnt recognize the network.
I got the rep to scan my IMEI to see (in their "database") if it will work on Koodo's network, and it says quote "Your phone should work with our network".
I then checked Koodo's handy dandy online-unlocked-smart-phone-network-compatibility-checker (link below), it says quote "Your smartphone is compatible with the Koodo network".
Can anyone enlighten me here? I really dont see why it shouldn't work. Any advice would be fantastic, thanks a bunch!