lg3 phone gets no data and no signal

  • 1
  • Question
  • Updated 1 year ago
  • Answered
for 5 days my phone has had no koodo signal and no data reception
Photo of Natalie A Schaff

Natalie A Schaff

  • 182 Points 100 badge 2x thumb
  • lost

Posted 2 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 103,644 Points 100k badge 2x thumb
Hello Natalie.

Have you paid your bill? Did you recently change something in your cellphone? 
Photo of Natalie A Schaff

Natalie A Schaff

  • 182 Points 100 badge 2x thumb
bill is paid. nothing in cell has changed. The LG3 was dropping the signal and data for a while and now simply stopped receiving either.
Photo of Robert

Robert, Mobile Master

  • 103,644 Points 100k badge 2x thumb
Does your SIM card work on another phone?
Photo of Natalie A Schaff

Natalie A Schaff

  • 182 Points 100 badge 2x thumb
I will have to find another phone to attempt this. I managed to get the phone to search for networks after a factory reset and can see the network but it will not register.
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
Did you purchase this phone from Koodo or used?