LG k4 2017 no service in south korea

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  • Updated 8 months ago
Have a brand new LG K4 2017 - to travel to South Korea - only getting intermittent service
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Nicole Carle

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Posted 8 months ago

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Goran, Mobile Master

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Do you have international voice and data roaming enabled in self-serve? Do the frequencies match up with local carriers? How intermittent? Is it voice, text, data, any combination thereof?
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Nicole Carle

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International roaming was added at the same time as the phone was hooked up - I believe the frequencies match up- it's a Canadian Koodoo phone and she's in Seoul - up until noon yesterday she had been texting - the phone actually says "no service " - tried airplane mode toggle-
Tried hard reset- tried pullimg sim card and restarting- nothing has worked- bought the phone Friday and she flew out Saturday
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Goran, Mobile Master

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South Korea uses a limited number of frequencies. But as you said it was working up to a certain point. Go into network selection and select manual, wait 1-2 minutes for the list to populate, and then see if she can connect to any that way.
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Nicole Carle

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That's not working either - won't connect to either one
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Goran, Mobile Master

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You could try putting the sim card in another phone to see if the problem follows. It could be an issue with roaming agreement or something else to that effect.