LG G5 not available to loyal customer?

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  • Question
  • Updated 1 year ago
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hello - i was considering updgrading my phone to a LG G5 - it is available on the webiste for new customers, but when I log in - it is not an option for me to purchse?!? It was available two days ago - why is this not an option anymore?
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ns

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Posted 1 year ago

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Mayumi, Mobile Master

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I just checked it. And I could add the LG G5 on any of my line.
It could be system glitch. Try clearing browsing history and try again.
Phones should be available for everyone :)
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ns

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thnx.  will try again.
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ns

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Tried your suggesstions - still not an option after I log in?
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ns

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the second one is filtered with Android only
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Bernard, Official Rep

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Hmmmmm...we tried and tried and could replicate the issue. Have you tried to do the same through your phone's browser? Just wonder if that would yield the same results or not.
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ns

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OK...Will try that
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Bernard, Official Rep

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It's all fixed now ns and customers reported back that it now works for them Thanks for your patience!
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Sandip Mehan

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I think you were on the wrong page for LG G5.  LG G5 would be on "Online Only" page.