I have been having issues with the play store since I got this phone in July 2016. The play store won't load, I just get a blank screen. I have to clear the app cache, force stop the app, and uninstall updates then restart the phone. Sometimes that doesn't even work. It's been an on-going issue. I have also been having issues with the phone heating up quite a bit at the top of the phone (around the camera and volume keys, the whole top part). If I play a game it gets scalding hot in about 4 minutes, if I'm surfing the internet it heats up quite a bit after about 10 minutes or so. I can't put a case on the phone at all or it heats up way too much. I know phones do heat up if they're on for a while, but my older phone (Samsung Galaxy S3) never heated up like this. Is there anything I can do to fix it? Is it the phone? Any tips?