LG G4 cant send picture msg

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  • Question
  • Updated 12 months ago
  • Answered
My LG G4 with koodo in ontario is unable to send picture messages. Please help!
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Devan Benedict

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Posted 2 years ago

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rikkster, Mobile Master

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Hi Devan,

Mobile data must be enabled in order to send picture messages. Check Koodo's APN settings below and compare this with what your phone shows. To get to APN settings on your LG G4, go to: Settings > More > Mobile networks > Access Point Names - tap Koodo SP and you should see the APN settings below. If editing or creating a new APN, remember to tap Save or Done.

Name: Koodo
APN: sp.koodo.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http:// aliasredirect.net/proxy/koodo/mmsc (no space between http:// and aliasredirect.net)
MMSC proxy:
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank (sometimes "internet + mms" works - without quotation marks)
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Jeremy C Barnhart

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Can't believe I stumbled across this - It TOTALLY fixed my prob!

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michelle parsons

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have a samsung galaxy s3 that can't send or receive pictures either.  Any suggestions for me
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Allan, Mobile Master

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Did you try what's mentioned above or restarting your phone?
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Jru Gordon

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I would suggest going to your nearest Koodo retailer and getting a newer phone!  Lots of amazing phones available at great prices, with awesome rate plans.

Hope that helps!

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michelle parsons

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yes I already tried both restarting and the above fix attempt as well.
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Go into Settings => Mobile Networks => Network Mode and select  GSM/WCDMAauto

Delecting the LTE auto option sometimes cures connection problems.