LG G3 screen problem

  • 1
  • Question
  • Updated 7 months ago
Hi , I have a LG G3 phone leasing from Koodo and the phone screen is fading out makes this impossible to use it , what should I do?
Photo of Reza Rezaei

Reza Rezaei

  • 110 Points 100 badge 2x thumb

Posted 8 months ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,544 Points 100k badge 2x thumb
The manufacturer's warranty is only good for 1 year.  After that you can bring it into Koodo for out of warranty repair.  but you may be better off getting a new phone.

https://www.koodomobile.com/help/warranty-and-repair-policy
Photo of Reza Rezaei

Reza Rezaei

  • 110 Points 100 badge 2x thumb
Thanks for getting back to me. If I get a new phone will they accept the broken phone as a repayment for the lease agreement remaining debt?
Photo of Dennis

Dennis, Mobile Master

  • 187,544 Points 100k badge 2x thumb
The phone is yours along with the Tab owing (an interest free loan, not exactly a lease). 
Koodo does have a trade in program, but I'm not sure if they will take a broken phone.
https://www.koodomobile.com/help/article-categories/koodo-trade-program

Either way the trade-in value would not be very much for an android phone that was introduced in 2014.
Photo of Goran

Goran, Mobile Master

  • 90,654 Points 50k badge 2x thumb
Broken phones are almost never accepted for trade on unless it's some special promo will they will take any phone.
Photo of Robert

Robert, Mobile Master

  • 103,734 Points 100k badge 2x thumb
Why would you want to give it back when you can repair it?
Photo of Reza Rezaei

Reza Rezaei

  • 110 Points 100 badge 2x thumb
I already ordered a one plus phone
Photo of Jru Gordon

Jru Gordon

  • 9,038 Points 5k badge 2x thumb
if there is a local cell phone repair shop, you might be able to sell the G3 to them, for them to use as parts.  They likely won't give you a lot for it (I recently sold a working LG G3 with a few dings and scratches on the body for $50, and that's honestly more than I was expecting), but it gets it out of your hands and you might get a few dollars out of it.
Photo of Cory

Cory

  • 10,482 Points 10k badge 2x thumb
Depending on how much you have remaining on your tab, it would be more worth it to pay it off and get a new device. For example, the LG G5 is free on Tab Med/Large right now.