LG G3 - Not receiving email / "connection is offline" message.

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  • Updated 2 years ago
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I have a an LG G3. For some reason, I stopped receiving email (outlook and google accounts) 2 days ago. I had turned off data because I was close to my limit, but still had access to wi-fi. I have since turned data back on - and still have access to wifi - but no updates. I know I have had emails because I see them on my laptop. When I go into email, there is a message at the bottom that "connection is offline". I don't know what this means or what to do about it. Suggestions please. Thanks
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Bernard Chartrand

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Posted 2 years ago

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Mathieu, Mobile Master

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Have you restarted the device? That should probably fix it.
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Bernard Chartrand

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ok. Thanks again!
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Mathieu, Mobile Master

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No problem! Habe a great day
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Matthew Sider

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Matheiu, would there be a patch coming
Thank you
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Mathieu, Mobile Master

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a patch for what?
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Chadwick, Mobile Master

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Go ahead and go to your notification rack up top. where the Wifi/data/and location tabs are and click "SYNC" off and on again., make sure its highlighted and turned back on. This seems to fix it when it happens to my LG G3

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