LG G3 Lollipop Update

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  • Updated 3 years ago
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Hi,

I bought an lg g3 off contract and I am a monthly customer to koodo. I am not receiving the android lollipop update. Can you please help me?
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udit

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Posted 3 years ago

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Jonathan I, Mobile Master

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Since you say you got it off contract, what's the model # of the G3? Maybe it's a version from elsewhere in the world where they haven't updated it yet.
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udit

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I have the lg-d852 model
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Paul Deschamps, Mobile Master

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Have you attempted to manually check for an update or were you just waiting for a notification it was pushed to your handset? If you haven't manually checked go to settings - about device - check for update
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udit

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I checked for the update manually . It checks and then just says that I have the latest version.
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Tayeb A, Employee

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Hey Udit,

Can you go to Settings > General > About phone > Software info and tell us what you see under "Android Version" ?

Have you tried to check for updates using your computer? This link should help: http://koo.do/1HQRtXo

Keep us posted!

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udit

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it says I have android version 4.4.2
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Yannick

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Hi there, did you try to check update via your computer, as suggested Tayeb? Thank you!
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udit

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Hi yes it worked after I updated it from my computer !! Thank you
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Yannick

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Nice! Great news :) Enjoy this awesome phone!

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