lg E973 lock screen forgot password -need to reset without losing everything#

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  • Updated 2 years ago
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Elaine Gelsumini

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Posted 2 years ago

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Goran, Mobile Master

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If you are on kitkat, enter your password incorrectly 5 times and you'll have the option to enter the username and password of the google account associated with the phone to get in.

If you have beyond kitkat, because I cannot remember what was teh latest version before support dropped for the Optimus G, see if LG has some sort of "find my device" website. You can see if they have an option to unlock the device screen. If not, your next option is very likely a hard factory reset.