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my husband has the samsung galaxy III which apparently is prone to battery life issues. he likes this phone and doesnt want to upgrade or change phones right now and has a positive tab ov over $100. He was told he can not use the money from his tab to put towards a new battery he has to purchase a new battery himself even though he has all this extra on his tab. i think koodo should allow cystomers to use their tab balance for ANYTHING including any replacement items needed or even to put towards paying a monthly bill if they so choose!