Let customers use their positive tab balance for anything they want

  • 4
  • Idea
  • Updated 2 years ago
  • Under Consideration
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my husband has the samsung galaxy III which apparently is prone to battery life issues. he likes this phone and doesnt want to upgrade or change phones right now and has a positive tab ov over $100. He was told he can not use the money from his tab to put towards a new battery he has to purchase a new battery himself even though he has all this extra on his tab. i think koodo should allow cystomers to use their tab balance for ANYTHING including any replacement items needed or even to put towards paying a monthly bill if they so choose!
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Robyn MacIntyre

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Posted 4 years ago

  • 4
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Chris Petersens

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While koodo is considering this, he could get a phone for you for Christmas with his positive tab .:-) or just get a previously enjoyed and sell it kijiji and use the money towards a battery.

By the way, I believe a new battery would only be about $10.

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Abdul Halim Popal

  • 62 Points
If we can't use. Our. Tab to get. What I want. So it is koodo cheating with the customer.
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Ivan, Mobile Master

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Koodo isn't cheating anyone. It was stated that the tab could be used for handset upgrades only - nothing else.

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