Less than $60 is left on your credit limit. Make a payment today to keep your phone active & avoid a reconnection fee. Free Koodo.

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  • Updated 1 year ago
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(((Less than $60 is left on your credit limit. Make a payment today to keep your phone active & avoid a reconnection fee. Free Koodo.)))) This is a text message I received today, but on koodo self serve it says I have until July 6th to make my payment. Anyone know why else I could be receiving this message?
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Paul

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  • Confused and Frustrated

Posted 2 years ago

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Goran, Mobile Master

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Looks like a nonsensical post. Especially if you haven't missed payments I think you got a blind call(text in this case) to try to scam you. What's the number used to text you?
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Timo Tuokkola, Mobile Master

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If you are on a credit limit and the total billed and unbilled charges exceeds $200 you will be cut off immediately, regardless of how long you have until your bill is due. Hence the warning when you start getting close.
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Mathieu, Mobile Master

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Timo is correct Paul. Also please note that koodo will need to receive the payment by July six, so you might want to get on paying the bill ASAP.
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Nancy Floyd

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They are pretty sticky about that i had it happen to me and i had paid bill in full at bank but because they were not i formed in time they disconnected me at my charge.if close to due date i would call them with the confirmstion number just for peace of mind .why should they get another hookup fee when bill is paid. It struck me poorly because my account is usually paid ahead like 3 months at a time for over a year but it doesnt matter to them .they r sticklers .good luck
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Allan, Mobile Master

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Paying at the bank would probably fit under this payment option:
Use online or telephone banking. You’ll need your Koodo account number. It takes 3 to 5 business days for payments to show up on your account.
It states it takes 3-5 business days to process. It is always best to make your payments as soon as possible and if you're going to be late inform Koodo prior to the late payment.

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