LD rates applied to double data plan

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  • Updated 5 years ago
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Got the double data nationwide plan. When viewing the plan it clearly lists unlimited long distance in the plan. I still got dinged 20 bucks for long distance calls. Am I missing sonething.
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Liisa Baumhauer

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Posted 5 years ago

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Jonathan I, Mobile Master

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The plans do include LD within Canada, but not for calls made to #s outside of Canada or while roaming. Did you make any of those types of calls? That would explain the charges.

Or... you went over on your airtime (if it's a minute bucket plan).

Could you specifiy which plan it is please?
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Chris Petersens

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If you switched to a plan from a non-nationwide one mid month, long distance still applies for any call prior to the switch. Is that what happened?

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