Late payment

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I was late with my bill and now my phone service is cut off. I have proof a payment has been made now, is there any way to regain service and not have to wait a while?
Photo of christy knowles

christy knowles

  • 100 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of John Lee

John Lee

  • 36,724 Points 20k badge 2x thumb
The only solution I can think of is to call Koodo Customer Service and speak to a Rep.
Photo of christy knowles

christy knowles

  • 100 Points 100 badge 2x thumb
Thank you :) I wasn't sure if they'd be able to do anything for me but I was pleasantly surprised and after explaining to the woman, she was able to reactivate me. Very pleased!
Photo of PZABOY

PZABOY

  • 5,142 Points 5k badge 2x thumb
just keep in mind if your not sure you should call you can always just send them a an e-mail they are fairly quick at responding.

This conversation is no longer open for comments or replies.