late fee charges

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  • Updated 5 years ago
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uhhmmm so im supposed to pay my bill today but you guys are updating your systems...am i gonna get a late fee charge for this now?-____-
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Alisha

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Posted 5 years ago

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Paul Deschamps, Mobile Master

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You might but it's not that much at all. You could call customer service tomorrow & explain the situation & may get the late fee waived. Click on "Contact us" at the bottom of the page for # or dial *611 from your mobile phone.
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samsvoc

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Alisha, if you have a Koodo kiosk nearby, pay them and get a receipt as proof you paid today. This way you shouldn't get charged any late fees.
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Cast

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Kiosks only accept Credit Card payments.

Alisha, you are going to get a late fee anyways. Unless you are paying with a credit card, any other payment option would result in a late fee as the payment is not on the account by the due date.

The due date is when the payment must be on the account by, not when the payment is made(unless by CC as that is instant).
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Darko Angelovski

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Probable
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Robert, Mobile Master

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There were some times I paid without a CC but a debit card from the Self Serve and it didn'T charge me anything. Now I'm paying with CC so I can't tell!

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