late fee charges

  • 1
  • Question
  • Updated 6 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

uhhmmm so im supposed to pay my bill today but you guys are updating your i gonna get a late fee charge for this now?-____-
Photo of Alisha


  • 70 Points

Posted 6 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,666 Points 100k badge 2x thumb
You might but it's not that much at all. You could call customer service tomorrow & explain the situation & may get the late fee waived. Click on "Contact us" at the bottom of the page for # or dial *611 from your mobile phone.
Photo of samsvoc


  • 7,686 Points 5k badge 2x thumb
Alisha, if you have a Koodo kiosk nearby, pay them and get a receipt as proof you paid today. This way you shouldn't get charged any late fees.
Photo of Cast


  • 12,740 Points 10k badge 2x thumb
Kiosks only accept Credit Card payments.

Alisha, you are going to get a late fee anyways. Unless you are paying with a credit card, any other payment option would result in a late fee as the payment is not on the account by the due date.

The due date is when the payment must be on the account by, not when the payment is made(unless by CC as that is instant).
Photo of Darko Angelovski

Darko Angelovski

  • 2,772 Points 2k badge 2x thumb
Photo of Robert

Robert, Mobile Master

  • 107,280 Points 100k badge 2x thumb
There were some times I paid without a CC but a debit card from the Self Serve and it didn'T charge me anything. Now I'm paying with CC so I can't tell!

This conversation is no longer open for comments or replies.