Late payment

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  • Question
  • Updated 11 months ago
  • Answered
my billing date is march 25 and i payed by creditcard on April 20 would my payment be late
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Emily Adair

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Posted 1 year ago

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Dennis, Mobile Master

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Look on your PDF ebill on self serve.  When does it say payment is due?
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Allan, Mobile Master

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You may be fine. Check page 1 of your ebill, near the bottom.
It will say Bill Date, and beside it "Total if recieved by (Date)".
For me, my bill date is March 28, and i had until April 24 to pay.
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Not Jean-Pierre Blais

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It says "...received..."
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Goran, Mobile Master

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Did you check your e-bill as Dennis suggested as well?
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Jan Hope

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Hi, Emily

I wouldn't wait to the last minute even you are using  Credit Card. Sometimes something can go wrong with your payment before everything will be corrected. It means you can really incur late payment charges even if it is not your fault. You don't want to spend your time waiting for hours to get in touch  with Customer Service Representative to dispute your extra charges.

By my standards it is last minute payment. I usually pay the moment I see my bill on Self Serve.
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Fessel Mukhtar

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Is koodo a money sucking machine appearing as a phone company?
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Ranjan, Official Rep

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We're a company that expects our clients to pay for the services they use, Fessel. Did you have a question about your outstanding balance?
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You do know that companies exist to make money, right? If you don't like it, you are welcome to switch to another carrier. Oh wait.... They make money also.