Last 2 weeks history cant access my acct is closed

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  • Updated 3 years ago
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i just had to cancel my phome ancuz i lost it; however i wanted my final month history of calls which i need to for future reference. I cannot access my billing history anymore cuz my account is closed. How do i get my last detailed history?
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rtb

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Posted 3 years ago

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Mayumi, Mobile Master

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Even after you have canceled the service, you should be able to access to your self-service account for 2-3 months.
Try log into it and check your e-bill.
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rtb

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Thanks Mayumi i did access my account but all i get when i try to click on any option ...ie; billing, my tab,etc is " System error please contact Client Care/Channel Care "

Yeesh! i just want my last detailed statement... i mean i have a feeling im paying this months bill so you would think id have some access...
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rtb

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and then it sends me back to this page no matter how i try to get to a help representative?
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Mayumi, Mobile Master

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You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

When they ask you choose your options, keep pressing "0" to get a rep :)

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