Kudos for Listening, Koodo

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  • Updated 6 years ago
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Wow, Koodo!

I am pretty impressed at how actively you listen to comments and suggestion. But I'm even more impressed with how it's not just lip-service.

I have personally seen Koodo take immediate action on a few - admittedly small-scale - suggestions to try and make the experience here a little better for us all. That's talking the talk and walking the walk, right there.

Re: (Updating the Intl Carrier List) & (Updating the Community's Products List) & **hopefully** (making a Widget for the Koodo App)

High Five's all around.
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Mo D.

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Posted 6 years ago

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John Burke, Mobile Master

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I personally like that they have Forums & a pretty active Facebook page which other Canadian carriers are starting recently but didn't before Koodo started it.
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John Burke, Mobile Master

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They seemed to be active before the others, yes.
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Mo D.

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lol. I was just making a sleight at the "hipster" movement. Hope that was clear. :P
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Bernard, Official Rep

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The best way for us to find the pain points and hence the reccos Mo, is by listening. It works for us. It does require a bit of braveness from a brand perspective as to some extent we are judged by the masses openly. Most brands are afraid of any negative comments hence the closed facebook walls etc. We embrace them. :-)
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Mo D.

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Awww yeee!
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John Lee

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The only thing left is bringing back per-second billing, eh? (:

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