I always have the best conversations and assistance with the good folks on the other end of the Koodo's line. I can honestly say I have never had a sour or negative experience with the years of Koodo service. It's nice to know that if I have to call up - someone friendly, understanding and knowledgeable is going to be there to handle my questions or issues. It's the Koodo's people that make this operation 'shine'. Cheers to you.