Koodoo won't return calls

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  • Updated 6 months ago
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I don't know if I can get this issue resolved online. I ordered a phone through koodoo and should have received it on Dec 15. The phone never came. I contacted Canada Post and gave Koodoo the ticket #. I'm still waiting on koodoo. Every time I call them it goes to voicemail. I have left a couple voice messages and they never return my calls. What to do?
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Michael Muyres

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Posted 6 months ago

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Kelsey, Employee

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HI Michael, Have you sent an email to the webstore team? If you're comfortable providing your HFO order number here, I can ask one of the teams to look into this. 
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Michael Muyres

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I have not tred emailing the Web Store yet. The # is HFO18990835. Thanks for the fast response.
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Kelsey, Employee

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Thanks! Someone from webstore will be reaching out to confirm the issue and get your details etc.

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