Koodo to Telus?

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  • Updated 5 years ago
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I am aware that Koodo is part of the Telus network, however my phone now says I have reception with Telus instead of Koodo. It used to say Koodo. Is there any reason to this switch?
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Joe Lewis

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Posted 5 years ago

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Photo of Erwin


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Hello Joe,

There is no cost to worry, this happens and it does not mean that you were switched to a Telus account.
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Since they are part of the same network, it happens sometimes that it will say Telus instead of Koodo. You can simply restart your phone and it should appear Koodo again.
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Sophia, Mobile Master

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I get it all the time, Joe, no worries :)

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