Koodo rocks!!

  • 1
  • Praise
  • Updated 4 years ago
I just got my new phone today and was blown away by how helpful the customer service representatives were! I am amazed at how affordable Koodo is!! So happy to be a member of the Koodo family!
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Karen Spence

  • 70 Points

Posted 4 years ago

  • 1
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Sophia, Mobile Master

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That is so nice to hear :D What store were you helped at, Karen? I'm sure they like to know they're appreciated :)
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Chris Petersens

  • 47,246 Points 20k badge 2x thumb
If you ever have a question about anything come back here. There are a ton of knowledgeable people who are customers just like you. Sophia is awesome! :-)
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Ryan Cavers

  • 60 Points
Yeah they rock! Best customer service experience I have had with any company for any reason! Helpful, nice, and man they called me every 30 minutes to let me know where he issue stood...
And when they mess up, they put up!
Have hardly had a chance to even use my phone. Problems with the account and number port. System glitch the rep said. Give us 3 days to fix it he said...
They paid for a second SIM cause they bunked the first one by accident, then gave me another $25 credit for waiting for them to fix the real problem.
Third day, early morning,,, phone is working!!!
Fair is fair and I am now very happy!
Let's hope no more glitches!

I am soooo glad I am no longer a Virgin.... ;)
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Chris Petersens

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I agree that it's rare to see companies who screw up but they own up to it. But that's one thing I appreciate. No bs. :-)