Koodo Prepaid Data isn't working?

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  • Question
  • Updated 4 years ago
  • Answered
One of my family members is on Koodo Prepaid and she has some Data boosters on her account. But for some strange reason, there isn't the 3G/4G/LTE signal in her phone even when her data is turned on, 3G is enabled (not 2G), etc.

I was just wondering if anyone else has this problem as well. She has a Samsung Galaxy SIIX
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John Lee

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  • confused

Posted 4 years ago

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Hmm prepaid outage? Ask Sophia if hers is working
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Chad Burr, Mobile Master

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You should check under

Settings... Wireless and networks... Mobile network... Access point names

Make sure koodo.sp is selected

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