Koodo Prepaid Data isn't working?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
One of my family members is on Koodo Prepaid and she has some Data boosters on her account. But for some strange reason, there isn't the 3G/4G/LTE signal in her phone even when her data is turned on, 3G is enabled (not 2G), etc.

I was just wondering if anyone else has this problem as well. She has a Samsung Galaxy SIIX
Photo of John Lee

John Lee

  • 36,704 Points 20k badge 2x thumb
  • confused

Posted 4 years ago

  • 1
Photo of Ahmad


  • 96,062 Points 50k badge 2x thumb
Hmm prepaid outage? Ask Sophia if hers is working
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,644 Points 100k badge 2x thumb
You should check under

Settings... Wireless and networks... Mobile network... Access point names

Make sure koodo.sp is selected