Koodo not working?!!!

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  • Updated 4 years ago
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i use koodo prepaid iphone 4 and i dont believe my phone has expired. I called *611 and it auto disconnected. Then I called it again and it said I was having issues so it attempted to connect me to a customer representative, then I called again and it disconnected, then I called again and it said that it couldn't retrieve my number and i had to manually input it. then now *611 just constantly disconnects. is this an issue on koodo's end or mine?
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Jason Chavez

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Posted 4 years ago

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Sophia, Mobile Master

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Hi Jason,

Are you still having troubles? Do you have another phone to call from? You could call 1-866-99-KOODO (1-866-995-6636) and ask. Can you still log into self service? https://prepaidselfserve.koodomobile....
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Koodo Prepaid PC mobile and public mobile are havingt technical issues with voice calls and data
they are working on the issue ASAP!

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