Koodo not working?!!!

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

i use koodo prepaid iphone 4 and i dont believe my phone has expired. I called *611 and it auto disconnected. Then I called it again and it said I was having issues so it attempted to connect me to a customer representative, then I called again and it disconnected, then I called again and it said that it couldn't retrieve my number and i had to manually input it. then now *611 just constantly disconnects. is this an issue on koodo's end or mine?
Photo of Jason Chavez

Jason Chavez

  • 70 Points

Posted 4 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Hi Jason,

Are you still having troubles? Do you have another phone to call from? You could call 1-866-99-KOODO (1-866-995-6636) and ask. Can you still log into self service? https://prepaidselfserve.koodomobile....
Photo of HippieLongstocking

HippieLongstocking

  • 24,720 Points 20k badge 2x thumb
Koodo Prepaid PC mobile and public mobile are havingt technical issues with voice calls and data
they are working on the issue ASAP!

This conversation is no longer open for comments or replies.