Koodo charged incoming calls ,while I've already added "Minutes Local Income Unlimited"

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  • Updated 4 years ago
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I added a "Minutes Local Income Unlimited" , last month.

When I received my bill I realized that I have been charged for all domestic incoming calls in the last day of the billing cycle.
While my incoming calls were supposed to be unlimited.
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Hesam

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Posted 4 years ago

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Chris Petersens

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Look at the date of the incoming calls? Are they before the date when you added the feature?
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Hesam

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No, they are after that date.
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Dennis, Mobile Master

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You will have to call Koodo to correct this *611. We are just customers on a public forum.
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Chad Burr, Mobile Master

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What Plan are you on?
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Hesam

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200MB data, and 150minutes
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Chad Burr, Mobile Master

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What is the name of your plan?
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Hesam

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Canada-wide data double 30
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Rachit Patel

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yeah...Hesam u r correct......they charged for incomming call ....i was also got surprised to see my this month bill....
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Chris Petersens

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@ Rachit what was your surprise about? Incoming calls are charged for unless included in your plan or you bought an add-on.

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