Koodo webstore return. Help!

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I've emailed Koodo webstore to return a phone, they haven't emailed me in regards to a pre mailer label. I've concerned bc my 15 day return policy won't be in the timeframe. Help!
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Kieu Nguyen

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Posted 5 months ago

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Goran, Mobile Master

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They're only open Tuesday to Friday so it happens. What matters is the day you contacted them so you should be fine then. You could try sending a private message to Koodo via Facebook Messenger or DM via Twitter to see if a regular rep can get it sent out but expect it to take 24-36 hours for a response atm.
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Kieu Nguyen

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Thank you!

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