Koodo website NEVER remembers my password. PLEASE HELP! IT'S EXTREMELY FRUSTRATING!

  • 1
  • Question
  • Updated 3 months ago

Why is it that your site cannot remember my password.  EVERY SINGLE TIME I login I have to change it.  PLEASE FIX THIS!!!  It's extremely frustrating considering all I want to do is pay you. 

I am locked out and annoyed.


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  • 70 Points
  • frustrated and angry

Posted 3 months ago

  • 1
Photo of Dinh

Dinh, Mobile Master

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hi Toni,
The saved password is a feature of a web browser, not a website provider. I would suggest you check your web browser and see if the saved password function was disabled. You could also test on another browser and see if it works there.

On another note, if you entered the password correctly and you still could not log in then it is a Koodo problem. You would have to contact Koodo directly to fix it.