Koodo Tab inquiry

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  • Updated 1 month ago
I emailed koodo quite a while back and was told I would get a response within 24-48 hours I guess this wasn't the case because I still have not received any email response back from them.

I have decided to ask my question here as I feel the community might be able to help.

I had logged in the other day and seen the options of purchasing a new phone with all the tabs being offered. I ended up taking so long to make a decision that my session had expired. I logged back in and started looking for phones and this time only the medium and small tab were being offered. Once again my session expired, so I logged in once more. Now this time only small tabs were being allowed. All of this within a few hour span. I had no clue what was going on. I have logged in over the past two days and I can only choose from a small and medium tab now. Pretty much not worth it for me at this point.

Was just wondering if something like this has happened to anyone else? 
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Richard

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Posted 1 month ago

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Dinh, Mobile Master

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hi Richard,
What plan are you on now? BYOD? what phone did you look at? some phone was offered only at Tab small only. It would be hard to know exactly what happened from a generic description.
(Edited)
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Richard

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I am on the $60/10GB BYOD plan from Christmas. I looked at every single phone. All of them were previously allowing the XL and Large tab. Now its just the small and medium, on every phone. 
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Mats

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@Richard yes i saw same screen where it showed plan as well. At the end it didnt though. The order process could go through and RFD users could be right. I have no way of knowing without trying to complete order which im not willing to do since I dont want a phone. When I tried this before I could never get past the picking a plan part.

@Dinh Neither Richard or I have a tab. I didnt know you had one. Was more curious to see, if someone who didnt have a tab, go through the order process. Then see if at the end it only shows tab payment and not tab and plan payment. Since we both have BYOD plan that arent eligible for a tab, I wouldnt be surprised if somehow the order doesnt go through.
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srlawren

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@Richard I don't believe the $60 10GB BYOB plan from last December is eligible for tabs of any size.
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srlawren

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@Richard I don't believe the $60 10GB BYOB plan from last December is eligible for tabs of any size.
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Mats

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@srlawren yes we know that. Have you read the whole thread?
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Mats

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@srlawren yes we know that. Have you read the whole thread?