Koodo self serve has been down for over a week.

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  • Updated 4 years ago
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Koodo Self Serve has not been working since last week ("We are currently experiencing technical difficulties..."). Any idea, when it is going to be up again?
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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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It's been working fine for me all along. Try clearing cookies and cache or using a different browser.
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Sophia, Mobile Master

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Control + F5 usually clears it up for me too, Jack. But Timo's suggestion is even more thorough :)
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Chris Petersens

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Yeeee...Timo is back! :-) Good to see you body! :-)
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Tayeb A, Employee

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Hey JackK,

Self Serve is up and running. If you experience difficulties to log into your account you can follow the above instructions or give us a call by dialing *611 from your Koodo phone or 1-866-995-6636 free of charge from a landline if you need further assistance.

Our hours of operation are:
Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

A Representative will be glad to help you with this.

Thank you!

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