Koodo Self Serve Call logs won't show second page

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Logging into Self Serve to check the call logs of my accounts.  When I click the 'next' button to show the second page of calls, nothing happens.  Tried on all my accounts and same thing.  There was an update on the system recently, and I've had this problem since then.
Photo of angie

angie

  • 70 Points

Posted 1 year ago

  • 1
Photo of David

David, Mobile Master

  • 89,024 Points 50k badge 2x thumb
It is a known problem, being worked on. Your downloadable PDF bill will, of course have all the details.
(Edited)
Photo of Ranjan

Ranjan, Official Rep

  • 28,708 Points 20k badge 2x thumb
A fix is on the way, Angie - this issue will be resolved by end of week. In the meantime, as David suggested, your PDF eBill will have details of all usage up until the end of your last billing cycle.