koodo self serve app for LG Power

  • 1
  • Question
  • Updated 1 year ago
Trying to use the koodo self serve app that came with my new LG phone, when I click on it Im taken to the google play page and it says cant be found. When I search for it nothing comes up...is there not a koodo self serve app anymore?
Photo of Noxy Commanda

Noxy Commanda

  • 70 Points

Posted 1 year ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,050 Points 50k badge 2x thumb
Nope, the App was closed today. you can feel free to bookmark the self serve page via your web browser though. You can find instructions on how to do so here: https://www.koodomobile.com/app
Photo of Robert

Robert, Mobile Master

  • 106,774 Points 100k badge 2x thumb
The reason why can be found in Bernard's post here : https://community.koodomobile.com/koodo/topics/closing-the-self-serve-app
Photo of PM

PM

  • 380 Points 250 badge 2x thumb
Fido's app gets a redesign and Touch ID support, Koodo gets rid off the app, forces customers to use a new website that is as laggy as a Samsung phone after a few months of use.
Photo of Allan

Allan, Mobile Master

  • 62,050 Points 50k badge 2x thumb
You can read the reasons why above. I find the website a lot better than the app now that they have it optimized for phones. If you find it laggy than that is most likely because of your phone and/or internet connection.