Koodo recently applied a $50 tab credit to my account how does this work?

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Hi everyone, 

I recently received a $50 tab credit that was applied to my account and also received a text from Koodo confirming they have applied it. I've been with Koodo for a few months now and haven't had any complaints with the service. I've checked the Koodo community forums here from time to time just to read other members inquiries. But this would be my first time posting a question. I'm a monthly user on a $45/month 1gb plan I brought my own phone in when I signed up with Koodo. My question is how does a $50 tab credit benefit me if I were to buy a new phone at a Koodo kiosk/store? can I apply that tab credit towards my monthly balance? 

any help would be appreciated. 
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Matthew Hsu

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Posted 3 years ago

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LairdC

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You can only put it towards buying a new phone. Did the credit have an expiry? Wait for a good sale and if you could use or want a new phone buy it then. 
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Mayumi, Mobile Master

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You brought your own phone in which means you have no negative tab, and you received $50 tab, correct? (You have positive $50 tab)

If you want to buy a $300 (example)phone, you can use $50 tab towards it.
So the phone cost you only $250. You can pay it outright if you don't want to use tab.

I never heard of your positive tab expire, you might want to ask store person about it when you at a store.

I don't know which part of Toronto you're going to, but I like Dufferin Mall location  :)
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Matthew Hsu

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Thanks Mayumi Yes I received a $50 tab credit. So let me get this right I can use my positive $50 tab towards a sim only phone with no tab and pay the difference correct?

I'll more then likely drop in to a local Koodo. maybe i'll visit the Dufferin Mall location as per your recommendation :D

yep there was an expiry date for the tab second week of October. 
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Mayumi, Mobile Master

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Correct, you pay the difference.

I still not for sure about expiry date for the tab, but store rep might/should explain to you. (^_^)
(Edited)
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Monique Daoust

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Can you purchase a PRE PAID phone with your koodo tab?
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Melissa, Employee

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Hey Monique! You can only use your Tab to upgrade the phone on the line that it`s associated with. Hope this helps! 

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