Koodo Plans Vs. Competitors

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At What Point will Koodo offer more competitive plans? Currently Wind mobile is offering way more for way less. Check out their $44.00 Cross Canada Plan. A company like Koodo should easily be able to compete or offer the option to offer the same thing.
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Jeremy

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Posted 3 years ago

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David, Mobile Master

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There's nowhere to buy a Wind phone within 500 km of my house, and no Wind zone any closer. Wind does not provide me the savings you state, so Koodo is more than competitive.
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Jeremy

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Thanks for the response Dfbutt. No where did I discuss savings that any company provided. I asked about more competitive plans. I even include the name of the plan I was referring to that was available Canada Wide. As a consumer, I would have been under the impression that someone like your self, would prefer to have more competitive plans like the one mentioned above. Its not a comment on the organization, its a comment about how as you put a company that is "more than competitive" would be willing to offer plans that were gave you more for less. Your response like the other two is a Koodo Employee Response. Any cell customer should desire and want their cell providers to offer them the most comprehensive and complete plans. My question was about the plans. The responses discuss nothing about competitive plans, and all defend Koodo. Its not an attack on the company its question as to why a "more than competitive" company again as you put it, doesn't need to offer the same quality of plan, regardless, of service coverage.
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David, Mobile Master

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No, actually, I prefer to have plan on a carrier offering services in the area I use my phone. Paying 15 cents / minute for calls, 5 cents / text, and 5 cents / MB for data on top of the $44 plan makes even Koodo's Tab Large plans seem like a bargain. Your focus is on price and price alone. It is clear the Canadian public is not being wooed by the low price plans offered by Wind, and are largely sticking with other carriers, for a variety of reasons, such as coverage, customer service, and satisfaction with the experience they are receiving.

Wind Mobile has captured about 3% of Canadian wireless subscriptions. I'd say Canadians are voting pretty clearly with their wallets.
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Robert, Mobile Master

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Wind is competitive if you limit yourself to poor coverage and bad customer service. You pay what you get...
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Jeremy

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Agreed, but in Canada businesses are responsible to be competitive. North American plans based on the costs of cellular service we currently pay, Should be minimal, if not inclusive. BTW Robert, your response like the two others all have a distinct feel of Koodo Employees. Coverage and customer service have no bearing on Cell Plans. Case in point would be Telus and Koodo. Koodo has much better customer service than its parent company. I asked why these plans weren't made available to Everyone, and based on your response Robert, Koodo should be offering this kinda of package, considering they are a superior service.
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David, Mobile Master

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Actually, no; businesses in Canada are responsible to provide an appropriate return to their shareholders. Being appropriately competitive is but one portion of that responsibility.
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Jeremy

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Actually Mark businesses in Canada are responsible to the Consumer as much as the shareholders, if not more so. I would re-read your Consumer Protection Act, before you go down that road.
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Ivan, Mobile Master

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Robert, l know you can't have personally had experience with Wind, living in an area where they don't operate.

I personally know many happy Wind customers where I live.
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Mark Kokolsky

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Koodo will probably compete with Winds plans, when Wind competes with Koodo's coverage and service.
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Jeremy

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Sorry Mark, I was hoping for less of a response of an Employee of Koodo, and more a customer response. Coverage and quality of service should not be determining factors for competing with a good cellular plan. Thank You for responding, but as I responded to a different posting, Your response feels more like an Employee of Koodo then a Customer. Coverage Areas are the responsibility of company not the consumer. Having Plans that reflect what a consumer is looking for is much more in the range of what Quality of Service Really Means.
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Jeremy

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BTW. At The absolute least Mark, Respond to people letting them know your an employee. And Maybe Post what you pay for your cell through Koodo, and what you get as part of an employee plan. I know you don't pay consumer rates, nor do you get the little bits that are offered to customers.

Having an employee respond with such a non committal answer is whats wrong with customer service as a whole.
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Sophia, Mobile Master

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Jeremy, to be honest I don't see how Mark's answer does or does not reflect that he is an employee, and really it doesn't matter at all in this case.

He just stated a fact - a sad fact for sure, but a fact nonetheless. Sadly Wind is not much of a competitor due to the reason he mentioned above.
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Mark Kokolsky

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I don't understand how coverage and service shouldn't play a factor in plan pricing, especially if those same factors play a big part in which carrier a lot of people go with. Its not the words of a Koodo employee, its the words of someone who understands business. As Justin said below, its about comparing Apples to Apples. Or would you expect to buy a Mercedes for the same price as a Corolla? Yes they are both cars, serve the same purpose, and do the same job, but the things that set them apart are what justifies the cost disparity. Unfortunately in this world, if a company has a better service, they will charge for that service.

And as for what I pay and everything? I probably get the same deal as what Justin below me gets, I bought my phone at a WOW mobile just like any other customer, and got the same price and everything as you would.
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Justin Robichaud

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All I see is a question comparing Apple to Oranges.

Until Wind makes a bigger leap into the Canadian market. Koodo should have no worry about being "competitive".

Just my two cents.
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Jeremy

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Ok But your commission aside, better quality of plans would only increase the market as a whole. And the Canadian Market, has been less than helpful to any new cell franchise, if not counter productive to us having a more fair market. Please don't take my word for that, It was discussed by the CRTC when the latest round of adjustments were made to the "Fair" Canadian Cell Market.
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Justin Robichaud

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Yes but that's hardly Koodo's fault. I'll refer to Verizon being shut down from entering Canada. Now that would have brought incredible competition to the Canadian Cellular Market.

It just doesn't look like "Canada" has any interest in bringing competitive cell plans. That's also not including the fact that the "Big 3" cell companies are most likely in the back pocket of that and other deals.
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Jeremy

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I completely agree to your point of the Big 3 having little interest in a true competitive market. It's not Koodo's fault that the market place is barren, but they can totally control the plan structure they provide. It's a shame that Canada continues to have one of the most expensive and limited markets globally as far as what is offered.
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Ivan, Mobile Master

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Verizon wasn't shut down. They chose not to enter the market. I didn't have high hopes from Verizon (of all companies) in regards to competitive pricing.
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Moto G

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More competition = more competitive pricing. Applies to all businesses, including Koodo!
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Jeremy

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Very True.
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Cameron Hildebrand

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Is any of this for pay as you go or am I wasting.my time
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Sophia, Mobile Master

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Pay as you go? Did someone say pay as you go? *perks up* what about it?
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Justin Robichaud

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To be quite honest you can disregard this whole post. It's mainly jibber jabber back and forth.
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BobTheElectrician

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Another internecine flame war... cage rattling or whatever.

Do these posters really think that we can't make our own economic choices without their propaganda?

Almost feel that I should do something politically incorrect then petition the no-no master to delete all this drivel. Let it drop off the face of the earth rather than being boosted to the top every few hours like a boil.

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