Koodo phone will not take Koodo sim card

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  • Updated 3 years ago
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i bought a prepaid sim for a blackberry i bought, when i put the sim in and turn on the phone, theres a message up on the top of the screen that says its not allowed. I'm not sure what the issue is
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Ryan Trypp

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Posted 3 years ago

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Not Jeff

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Did you get the phone from Koodo? Is it saying invalid SIM?

Check to make sure of 3 things;

1. Make sure your phone is unlocked
2. Check that your phone is compatible with koodo: http://help.koodomobile.com/getting-s...
3. That your prepaid SIM has been activated.
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Chad Burr, Mobile Master

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Not Allowed could also mean the devicr is banned on the network. What BlackBerry do you have?