Koodo phone bill for Tab pay off

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  • Updated 4 months ago
hello, I bought iPhone 7 on Jan 08, 2018 with zero down with $504.00 on tab for $21/ month 24 months , today I got my Koodo phone bill for $563.21 with $200.00 as Tab pay off, Please correct , I want to pay off my old iPhone 6 Tab of $210.00 with this bill and current tab of $504.00 should got for $21/ month for 24 months. I have attached my current Koodo bill and Koodo bill for new iPhone 7.
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Jagdish Bora

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Posted 4 months ago

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Paul Deschamps, Mobile Master

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Hi Jagdish, your bills didn't post, can you post a screenshot below of your bill with any personal info blacked out (redacted) so we can see what your seeing on your bill and try to figure this out with you.?
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J

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Please check under your bill breakdown just in case the $504 of the new phone show as tab balance and not as tab pay off. 
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Dennis, Mobile Master

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Are you looking at your detailed PDF ebill that you downloaded from self serve?