Koodo online payment report

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  • Updated 5 months ago
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I have recently made a payment. When does my phone reactivate. Need to report this to koodo.
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Posted 4 years ago

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Dennis, Mobile Master

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Paying your bill doesnt automatically re-connect your phone after it has been disconnected.

You have to call Koodo to reconnect and also pay a reconnection fee.

Thats why you need to always pay your bills ontime
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Lloyd Smith

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i did'nt have to call koodo befor when i got disconnected. and payed my bill in full
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Andrew Steeves

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I've had that issue before and have it again right now. The *611 menu gives you the option to "press or say 3 to report a payment" and when you  do it, it just says "that service is unavailable at this time". I've tried to just stay on the line but, the wait time to talk to a human is unbelievably long. 
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Dennis, Mobile Master

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Try #227
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Dale MacDonald

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I have tried everything to report a payment with no luck, tried the #227 and calling *611, no luck, just sit on hold for ages...frustrating as hell
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Nick Koodo

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Oh yeah welcome to my club same problem no answers for at least 3 days.
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still on hold trying to do the same...la la la la.   Who owns Koodo?  Oh ya Telus who wrote a manual once upon a time on customer service.    

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