Koodo Online Account Deactivation

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  • Updated 3 years ago
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I was using my grandfather's phone for a bit and so I made an online account with my email under his account name so I would be able to keep tack online as he still received the bills through mail. I no longer am using his sim and no longer need the online account. How can I deactivate the Koodo online account?
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Fatima Bhagoo

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Posted 3 years ago

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Photo of Eugene


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Hi, Fatima
In order to deactivate your account, you would need to contact Koodo customer service and a Rep will be happy to assist you in deactivating your account:)
You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday - Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
Hope this helps:)

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