Koodo-Nexus5 Phone on tab Stolen,but i have the sim-card with me. How do I track the phone using imei number? What is the next step?

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My koodo Nexus 5 phone(on a 5$ monthly tab) was stolen a few hours ago, and since i am on vacation in India, there was an Indian sim card in the phone..The koodo one is still with me. However i am unaware on how the phone can be tracked using technologies like the IMEI number, because the person has definitely removed the card and must have inserted his/her own.

WHat should be my immediate step? and what do i do with my Koodo sim-card once i am back to Canada? Will it work in any other phone or not?
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Posted 3 years ago

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Chad Burr, Mobile Master

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Since you have the Koodo SIM, there is no reason to deactivate it or suspend your service. Make sure you make it clear to the Koodo rep when you call in that only the phone was stolen and that you have your SIM.



Follow this link to the android device manager. From here, as long as your device has an internet connection, you'll be able to track it and also erase or lock it or both.


https://www.google.com/android/device...


When you get home you'll need to buy a new phone. In the meantime you may be able to use your Koodo SIM in a local phone...to do this you'd need to add the international voice saver add on to your acct through self serve. Then your SIM should work there. But it might be expensive to use your Koodo SIM in India.
You can use your Koodo SIM in any phone as long as it's unlocked.



Sorry about your experience
(Edited)
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Paul Deschamps, Mobile Master

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The device locator I believe only works if you set it up first so if they didn't set up then it's of no use

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