Koodo is texting wrong number with billing info

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  • Updated 2 years ago
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I purchased 2 phones with Koodo.  One for me and one for my daughter.  Koodo is texting my daughter with billing information (which of course she's going to ignore).  I want them texting my phone with that info (as I pay the bill;-)  I was going to email them, but they seem to charge for most things and don't think I should be charged to have them switch numbers for texting.  Anything I can do without contacting them?
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Roblyn

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Posted 2 years ago

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Dennis, Mobile Master

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From a web browser:

Login to Self Serve > Change Mailing Address > Change Bill Type / Notifications

Check the phone number you want the notification text to go to
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Roblyn

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You rock Dennis!  Thank you so much :-)

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